Privacy Policy

Last updated: May 28, 2026

This Privacy Policy explains what information FIW Guides may collect when you use this website, how that information may be used, how advertising cookies may work, and how you can contact us about privacy questions.

FIW Guides is an independent informational website. We are not a government agency, Lifeline provider, FCC representative, USAC representative, Apple reseller, wireless carrier, application processor, or device distributor.

1. Information we may collect

We may collect basic information when you browse the website, contact us, or interact with site features.

  • Name and email address if you contact us directly.
  • The message, correction request, accessibility report, or feedback you send to us.
  • Browser type, device type, operating system, screen size, and general usage data.
  • IP address, referring page, pages visited, and time spent on pages.
  • Cookie, analytics, and advertising data used to understand site performance and support advertising where allowed.

2. Sensitive information we do not need

FIW Guides does not need private application documents to publish informational content or respond to general website questions.

Please do not send us:
  • Social Security numbers
  • Photo IDs
  • Benefit approval letters
  • Medical records
  • Full dates of birth
  • Application documents
  • Provider account login details
  • Account passwords
  • Bank, card, or payment information

If a provider or official application system asks for documents, review that provider’s privacy policy, terms, final offer page, and data handling process before submitting anything.

3. How we use information

We may use information for normal website operations, reader support, content improvement, privacy compliance, and security.

  • To respond to contact messages, correction requests, accessibility issues, or feedback.
  • To improve page quality, navigation, readability, and mobile usability.
  • To understand which guides are useful to readers.
  • To detect spam, abuse, security threats, and technical problems.
  • To measure traffic, performance, and advertising activity where allowed.
  • To comply with legal, privacy, security, or platform requirements.

We do not approve Lifeline applications, verify eligibility, process documents, ship phones, activate service, unlock devices, or manage provider accounts.

4. Cookies and similar technologies

This website may use cookies, pixels, analytics tags, advertising tags, local storage, or similar technologies to operate the website, improve content, understand traffic, remember preferences, and support advertising where allowed.

  • Essential cookies may help the website function properly.
  • Analytics cookies may help us understand page visits and user behavior in aggregate.
  • Advertising cookies may help advertising partners show ads, measure performance, prevent fraud, and improve ad relevance.
  • Preference cookies may remember choices such as cookie banner settings where available.

You can manage or block cookies through your browser settings. Blocking cookies may affect some website features.

5. Google AdSense and advertising cookies

This website may display ads through Google AdSense or other advertising partners if approved.

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads to users based on visits to this website and other websites on the internet.

Users may opt out of personalized advertising by visiting Google’s advertising settings or by reviewing Google’s information about advertising technologies: Google advertising technologies.

Users may also opt out of some third-party vendors’ use of cookies for personalized advertising by visiting: AboutAds choices.

Ads, sponsored links, or referral links do not mean that approval, service, a device, a specific phone model, provider availability, shipping time, or any offer result is guaranteed.

6. Consent choices

Where a cookie banner or consent tool is available, you may be able to accept, reject, or manage certain categories of cookies.

Some cookies may be necessary for basic website function. Analytics and advertising cookies may depend on your choices, browser settings, region, and the tools used on this website.

You can also control cookies through your browser settings, including blocking cookies, deleting existing cookies, or limiting third-party cookies.

7. Analytics

This website may use analytics tools to understand traffic, page performance, device types, referring pages, and general reader behavior.

Analytics information is generally used in aggregate to improve content, fix navigation problems, identify broken pages, and understand which guides readers find useful.

8. External links

Our website may link to provider websites, application resources, official program pages, device specification pages, advertising landing pages, or other third-party websites.

We do not control external websites. Their privacy policies, forms, document handling, fees, approval decisions, shipping, activation, customer support, and data practices are their own responsibility.

Before submitting personal information to any external website, check who operates the page, what information is being requested, how your data will be used, and whether the offer is clearly explained.

9. Advertising and referral disclosure

FIW Guides may earn revenue from display ads, contextual ads, referral links, sponsored links, or other advertising relationships.

Advertising relationships do not control our editorial standards. We do not promise approval, a specific phone model, faster processing, free service, shipping, provider acceptance, or any final offer outcome because of an advertiser or referral relationship.

More detail is available on our Advertiser Disclosure page.

10. Data retention

We keep contact messages only as long as reasonably needed to respond, manage records, prevent abuse, improve the website, or comply with legal obligations.

Analytics and advertising data may be stored by third-party tools according to their own privacy policies, retention settings, and platform rules.

11. Data security

We use reasonable technical and organizational measures to protect this website and the information submitted through normal contact channels.

No website can guarantee perfect security. Do not send sensitive documents or private application details through email or contact forms.

12. Children’s privacy

This website is intended for general adult readers. We do not knowingly collect personal information from children under 13.

If you believe a child submitted personal information through this website, contact us so we can review and remove it where appropriate.

13. Your privacy choices

You may contact us to request access, correction, or deletion of information you directly submitted to FIW Guides.

We cannot access, edit, or delete information you submitted to a provider, official program page, official verification system, advertising landing page, or other third-party website.

  • You may ask us to review information you directly submitted through our contact channels.
  • You may delete or block cookies through your browser settings.
  • You may use available advertising opt-out tools where supported.
  • You may stop using this website if you do not agree with this policy.

14. Changes to this policy

We may update this Privacy Policy when our website, advertising setup, analytics setup, cookie tools, contact process, or legal requirements change.

The latest version will be posted on this page with an updated date.

15. Contact us

For privacy questions, correction requests, deletion requests, or concerns about information you submitted directly to this website, contact:

support@freeiphoneswireless.com

Please do not include IDs, benefit letters, Social Security numbers, medical records, full application files, provider account passwords, or payment information in your message.