Contact Us – Get Human Support, Fast
At Free iPhones Wireless LLC, we don’t hide behind automated replies or outsourced bots. When you reach out to us, you speak to a real person — someone trained, FCC-compliant, and committed to helping you access the free government iPhone you qualify for.
Our Headquarters
- Free iPhones Wireless LLC
- 3260 Riverside Drive, Suite 201
- Columbus, OH 43221, United States
- Phone Support: +1 (614) 669‑1085
- Alternate Helpline: +1 (380) 214‑9021
- [email protected]
- [email protected]
Customer Support Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 11:00 AM – 3:00 PM |
| Sunday | Closed |
When to Contact Us
- You’re unsure if you qualify for a free government iPhone
- You’ve submitted documents and want to know what’s next
- You missed an email or uploaded the wrong file
- Your application was denied, and you want to fix it
- You want to track your shipment
- You have questions about changing providers or phone numbers
Multilingual Support
We proudly serve applicants in English, Spanish, Urdu, Hindi, and Vietnamese. Just let us know your language — and we’ll assign the right support specialist.
Your Information is Safe With Us
- SSL Encrypted Form Submissions
- HIPAA-Grade Document Storage
- No Spam, No Reselling of Data — Ever
- We Do Not Work with Telemarketers
Our data compliance officer, Kevin Lee, ensures full U.S. regulatory privacy.
Need to Mail Us Your Documents?
If you’re unable to upload documents digitally, you may mail copies only (never originals) to:
Document Processing
Free iPhones Wireless LLC
3260 Riverside Drive, Suite 201
Columbus, OH 43221
ATTN: Lifeline Enrollment Dept.
Include your full name, application ID (if available), and phone/email on all paperwork.
Still Have Questions?
We’ve helped over 10,000 Americans get approved. We’re happy to walk you through it.
[email protected]
+1 (614) 669‑1085
Tip Before You Call
Have your ID, program proof, and address ready to speed up support.
Free iPhones Wireless – Where Real People Help Real People Stay Connected.