Contact Us
Need help understanding eligibility basics, required documents, or the steps to apply through participating wireless providers? Message us and our team will respond as soon as possible.
Important: Free iPhones Wireless is an independent informational resource. We are not a government agency and we are not affiliated with the FCC or USAC.
Provider availability, approval decisions, and device models depend on each provider and the official verification process.
Mailing Address
- Free iPhones Wireless
- 3260 Riverside Drive, Suite 201
- Columbus, OH 43221, United States
Contact Details
- Phone: +1 (614) 669-1085
- Alternate: +1 (380) 214-9021
- support@freeiphoneswireless.com
- help@freeiphoneswireless.com
Support Hours
| Monday | 10:00 AM to 6:00 PM |
| Tuesday | 10:00 AM to 6:00 PM |
| Wednesday | 10:00 AM to 6:00 PM |
| Thursday | 10:00 AM to 6:00 PM |
| Friday | 10:00 AM to 6:00 PM |
| Saturday | 11:00 AM to 3:00 PM |
| Sunday | Closed |
What We Can Help With
- Understanding basic Lifeline eligibility requirements
- Document checklist and common upload issues
- How to find providers that serve your state
- General guidance on application steps and timelines
- Where to check status with the provider you applied through
Language Support
We can respond in English, Spanish, Urdu, Hindi, and Vietnamese. Mention your preferred language in your message.
Privacy Note
- We do not ask for gift cards, payment, or fees
- Please do not send sensitive documents by email unless you are comfortable
- We do not sell your contact information
Mailing Option
If you prefer to mail information related to your inquiry, send copies only (not originals) to:
Free iPhones Wireless
3260 Riverside Drive, Suite 201
Columbus, OH 43221
United States
We aim to keep information clear, practical, and updated.
Free iPhones Wireless
Send Us a Message
Fast Checklist
- Your state
- Which eligibility path applies (SNAP, Medicaid, SSI, income)
- Any error message you are seeing (copy and paste)